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At La Lirian, we take pride in offering high-quality luxury candles and fragrances. Due to the nature of our products, we do not provide returns or refunds. Please read our policy carefully to understand our terms.

1. Non-Refundable and Non-Returnable Policy

All purchases made with La Lirian are final. We do not accept returns or provide refunds for any products, except in cases where the product is deemed defective or damaged upon arrival (see Section 2 below). This policy helps us maintain the highest standards of hygiene and quality for our valued customers.

2. Defective or Damaged Products

If you receive a defective or damaged product, please notify us within 3 days of delivery by following the steps below:

1. Contact us at Info@lalirian.com with your order details, including your order number and a description of the issue.
2. Attach clear photos or videos of the defective or damaged product.

Our team will review your claim and, if approved, provide a replacement or store credit for the affected item. Please note:

• Claims made after 3 days of delivery will not be accepted.
• Products that show signs of use will not qualify for replacement or credit.

3. Exceptions

This policy does not apply to:

• Products purchased from third-party retailers.
• Damage caused by misuse, improper handling, or lack of care.

4. Contact Us

For any questions or concerns regarding our refund policy, please reach out to us at Info@lalirian.com.

We appreciate your understanding and thank you for choosing La Lirian for your luxury candle and fragrance needs.